Telephone: 01304 206710

Servicing at Hollis Motors

Hollis Motors have over 50 years’ experience with Volkswagen Group. Our service department in Dover is fully equipped to service and maintain your Volkswagen, Audi, Skoda & SEAT using up to date diagnostic equipment operated by factory trained technicians. Servicing by Hollis Motors will not adversely affect your manufactures warranty.

Call DOVER (01304) 206710 for full details.

 

 

MOT  £25

when booked with Service

 

 

 

STANDARD SERVICE

£175

 

 

 

MAJOR SERVICE

£295

 

 

 

FIRST YEAR SERVICE

£130

 

 

 

SECOND YEAR SERVICE

£239

 

 

* 2nd Year Service includes pollen filter on SEAT vehicles

Prices also include FREE AA Roadside Assistance for SEAT vehicles aged two to 15 years when Service is booked online.

 

 

Special offer on cambelts!

From £399 (dependent on engine)

Fully inclusive (new water pump where applicable) with 5 year warranty

on SEAT cars when booked ONLINE!!

Available from 6 January 2020

 

 

 

 

 

 We service all makes and models - see below for what's included

 

Click Here to book a service online

 

There are lots of things to check when your vehicle is being serviced. The following will explain some of the additional things that might be required and why.
 
Item Why does it need cleaning/changing? What happens if it's not cleaned/changed? What do we do? How often does it need to be cleaned/changed?

AIR CONDITIONING REFRESH

Your air conditioning system can become full of bacterial and fungal contamination. A refresh treatment disinfects the evaporator and air ducts safely and effectively. Bacterial build-up in the ventilation system not only smells bad, it leads to poor airflow. This means you breathe in bacteria and allergens which could irritate your eyes and nose. Our expert technicians give your air conditioning system an ultrasonic anti-bacterial and odour treatment that eliminates microbial, fungal and bacterial contamination.

Every 12 months.

AIR CONDITIONING SERVICE

Your air conditioning system can lose up to 10 per cent of its gas each year. Unless it's replaced the system will be less able to keep you cool and refreshed. The system will continue to lose gas, become less efficient and lead to increased fuel consumption. It will eventually fail and need replacement parts. We drain and recharge the system; check hoses, filters, belts and connections; and make sure the compressor and condenser are working correctly.

We recommend every 2 years.

AIR FILTER REPLACEMENT

Your air filter stops dirt and dust particles entering the engine. Just like your vacuum cleaner, it needs to be kept clean to work properly. Fresh air is vital for your car's engine to perform well. If the air filter is not replaced when needed it could lead to a drop in performance as the engine tries to 'breathe' through a dirty filter. Your car could then be difficult to start. We remove the old filter; check and clean the housing and hoses; then fit a new filter.

Changing it is part of a major service.

BATTERY REPLACEMENT

A fully charged battery supplies around 12.6 volts. If this falls to 12.0 volts, the state of charge drops from around 100% to around 25%. Conductivity is reduced by low temperatures, so if your battery is not holding its charge your car may not start in cold weather. Sludge builds up in the bottom of the case and can short the cell out. Deep discharges, heat, vibration, over-charging, under-charging or non-use all speed up the ageing process. In the end, if not replaced the battery will fail, and one day your car won't start. We check the battery's ability to hold its charge. We may need to replace the battery if it's not holding a charge, or look at why it's not charging when you drive.

At every service

BRAKE FLUID CHANGE

Brake fluid must withstand operating temperatures of up to 230°C but over time absorbs water which boils at 100°C. As the water boils, it turns to compressible vapour which means you won't be able to brake as efficiently. If too much moisture builds up, the brake fluid can boil while you're braking, seriously affecting performance. It can cause the brakes to fail. A spongy feel to the brake pedal shows you this has started to happen. We check the level and look for leaks. We drain the system and fill it with new brake fluid. We test the system and record it in your service book.

At year 3 and every 2 years after that

BRAKE PADS AND DISCS

When you brake, the brake discs that rotate with the wheels are gripped by brake pads, slowing the car down. Both discs and pads can become worn and corroded, so it's vital they are checked regularly for your safety. If your brakes aren't maintained regularly you won't be able to brake as efficiently. As well as reduced stopping power, worn or corroded brake parts can make your car vibrate and become really noisy. We remove the wheels to visually check all the brake parts. We also measure the brake pad wear level. If the pads or discs are worn, corroded or warped we will let you know so we can arrange to replace them.

At least once a year.

BULB REPLACEMENT

Bulbs need changing when they become defective. It's important you check all your lights regularly to ensure road safety. You could be stopped by police if your lights and indicators are not working correctly. If a headlight is out, you won't be able to see the road ahead properly. If a brake light is out the person following you may not stop in time. You could also be stopped by the police and issued with a fixed penalty or vehicle defect rectification notice. We'll check all your bulbs to ensure they're working correctly, free of charge. We'll tell you if any need replacing and usually we replace them free, as part of our Service Promise. We'll give competitive quotes for other types of bulbs, such as LED or Xenon lights.

Replace when faulty.

CAMBELT CHANGE

The cambelt is one of the hardest working parts in your engine, driving major parts of the engine and keeping everything synchronised. Changing it prevents snaps, cracks and tears which in turn minimises the risk of major engine damage. The belt can go slack, making it snap or jump. This can cause severe damage to the engine. Your car will break down and could be very expensive to repair. We strip down the relevant parts of the engine and renew the cambelt and cambelt tensioner. Then we reassemble the engine and road test your car.

About every 5 years or sooner for high mileage.

CONSTANT VELOCITY BOOT REPLACEMENT

The constant velocity (CV) joint transmits gearbox speed evenly to the wheels. It needs to be well lubricated and protected by the CV boot which surrounds it, keeping lubricating grease in and moisture and dirt out. If the CV boot is worn or damaged, the CV joint will become noisy and less effective. If the boot is damaged, lubricating grease will be lost. Dirt and water will get into the joint and corrode the internal bearings. The CV joint could fall apart, which would make your car dangerous to drive. It's also an MOT test requirement that it is in good condition. We check the CV boot is in good condition. If it needs replacing we access the CV joint and then refit a new CV boot, re-greasing the joint at the same time.

At every service and MOT test.

DIESEL FUEL FILTER REPLACEMENT

Your engine's fuel filter removes dirt, rust, water and other contaminants from the fuel entering the engine. It could become blocked if not serviced. Clean fuel is vital for your car's engine to perform efficiently. Failure to replace the fuel filter when needed could lead to a drop in performance and could mean your car won't start. We remove the filter from the fuel system and replace it with a new one.

At the recommended age or mileage limit.

DSG TRANSMISSION OIL AND FILTER CHANGE

This sophisticated piece of engineering needs regular oil changes. The smooth two-clutch system is computer-controlled with very fine engineering tolerances. If the gearbox oil is dirty it will damage the other parts and affect the performance. Dirty oil can overheat the gearbox or cause the clutches to burn out. This will lead to poor gear selection, loss of power and transmission failure. We check the gearbox for leaks, drain it and replace the oil filter* before filling it with high quality gearbox oil.
*Only on applicable vehicles

The oil, every 40,000 miles, the filter may need to be changed as well.

EXHAUST REPLACEMENT

Exhaust systems degrade over time due to their operating condition and working environment. Water in the exhaust gases, coupled with road water, salt and dirt attack the metal and cause it to corrode, eventually leading to a leaking exhaust. It can lead to excessive noise in the car as well as the possibility of exhaust fumes in the cabin. You could also be stopped by the police and issued with a fixed penalty notice or a vehicle defect rectification notice. We'll check the operation of your exhaust system and ensure it's secured correctly and operating within the required limits. We'll also perform an emissions test during every MOT test.

Every service and MOT test or if it's particularly noisy.

FOUR-WHEEL DRIVE OIL CHANGE

Four-wheel drive oil operates in a tough environment. The multi-plate clutch wears the oil over time and so it needs replacing to maintain efficiency. Clean oil ensures the components in the four-wheel drive system are always in peak operational condition. Four-wheel drive oil works very hard to maintain the lubrication of the multi-plate clutch. If this oil is left unchanged it becomes dirty and worn out, which means it can't lubricate the clutch correctly eventually leading to system failure. We remove the oil from the system and replace it with fresh oil of the correct grade to the correct level.

Every 40,000 miles.

PETROL ENGINE SPARK PLUG REPLACEMENT

Spark plugs operate in an extreme environment of high temperatures and high pressures. Over time they degrade and become less efficient. A powerful electric spark is needed to ignite the mixture of fuel and air in your engine. If a spark plug is used too long it is less able to ignite this mixture, leading to an inefficient engine and lack of performance. This can cause potential engine damage and means you use more fuel. We remove the spark plugs from the engine, inspect them (they can tell us a lot about how your engine's performing) and replace them with new ones.

We replace them at every major service.

SHOCK ABSORBER REPLACEMENT

Shock absorbers use hydraulic fluid to dampen the rebound of the suspension springs when you drive over a bump or hole. Without them your car would bounce around and be hard to control. A good shock absorber also prolongs the life of other suspension parts and drive systems such as the springs and tyres. If your shock absorbers fail your car will be very unstable and difficult to drive. A worn or leaking shock absorber can affect the safety of your braking and handling. No surprise then that they are a legal requirement and checked in your MOT test. We check for worn and leaking shock absorbers whenever we service your car. If any one isn't working correctly we tell you it should be replaced.

At every MOT test and service.

TYRE REPLACEMENT

At the right pressure, the compound rubber and scientifically cut tread patterns add to your car's handling and comfort. Too much wear will affect grip and safety as your car will become harder to handle. Incorrect tyre pressures and/or uneven tyre wear will also increase stopping distances in wet conditions. If your tyre tread is below the legal minimum depth of 1.6mm, your car won't pass an MOT test and you could be fined or get points on your license. But for safety reasons we recommend changing them before the legal limit is reached. We check your tyres for pressure, tread depth and wear of the pattern. If they need replacing we have a range of different options in stock, depending on your car and type of driving.

Every MOT test and service; and regularly by driver.

WIPER BLADE REPLACEMENT

The correct size of wiper blade for your windscreen is the only way to keep it clear. Blades are made of rubber, so they wear over time and become less effective. You may not notice they are worn until your visibility is affected. If the wiper blades don't make proper contact with the windscreen, you'll get streaky or unwiped areas, which makes it hard to see the road ahead. It is also part of your MOT test to have your wiper blades in good condition. We check the wiper blades and if they are worn or broken we will let you know before replacing them for you.

At every MOT test.

 

  Standard Major

Oil & filter change

 

Replace pollen filter (where required)

 

Vehicle inspection and report includes:

• All lights

• Instruments

• Bodywork

• Glass

• Locks

• Battery

• Coolant level

• Drive belts

• Braking system

• Steering

• Hoses

• Drive shafts

• Suspension

 

• Exhaust system

Wash & vacuum *subject to availability

Replace air filter

 

Spark plugs (certain models at extra charge) *

 

Fuel filter - diesel engine

 

Remove wheels and check brakes

 

Check/adjust tension on all drive belts

Check gearbox oil level

 

Check final drive oil level

 

Full vehicle road test

Electronic Health Check including report

Re-set service interval display

Hollis Motors stamp in service book

Price includes parts, oil, labour and VAT (20%)

 

We also have a Collect and Deliver service *certain restrictions apply - Contact us for more information.

Prices are valid from 1 January 2019. For all makes and models, up to and including 2.0 litre vehicles.
* check for specific models.
This offer applies to vehicles following a time and distance servicing regime only. Customers whose vehicles are on a long-life servicing regime can ask Hollis Motors Service Advisors about changing over to a time and distance servicing regime if they believe this will better suit their needs. Offer applies to retail customers only and cannot be used in conjunction with any other offer or promotional discount.